A woman from Pennsylvania is demanding answers after her dog was mauled to death inside a PetSmart after she dropped it off to be groomed.
Betty Miller says that shortly after dropping off her dog, a 12 year old Bichon Frise named Brewster for a grooming, she received a call from the store from somebody who told her that her dog had been attacked by another dog and had been taken to a Veterinary Referral and Emergency Center.
“He was loving,” Miller told WNEP-TV. “He was gentle. He was funny. He was like a toy, and he loved everyone.”
Miller states that nobody from PetSmart’s head office contacted her after the incident and that she is very upset. She finds it hard to believe that employees did not take greater care in making sure that big dogs and little dogs be kept apart.
“We called corporate,” Miller told the station. ”They did not reach out to us, and I was very angry about that. Why would you want to bring a pit bull past a small dog who’s really just bait? He was bait.”
Too little too late, PetSmart finally released a statement: “We are truly saddened by the loss of Brewster. The health, safety and well-being of the pets in our care is our top priority, and we immediately launched an internal investigation to better understand what led to this tragic accident. We have high standards of care in place and are actively gathering more information to determine any policy or procedural violations. We welcome all dogs, regardless of their breed, into our grooming salons provided they are well-behaved. We will remain in close contact with Brewster’s pet parent as we learn more,” reads the statement.